Frequently Asked Questions

We get alot of calls and majority of them are trolls or people asking us rhetorical questions that they could find the answer to if they just looked in this section. So majority of the time, if you haven’t left a voicemail letting us know who you are and why you are calling or you number is not in our system from a previous placed order then we probably won’t answer. You are more than welcome to email us if you have a question that is not answered in the FAQ section.

  We use PayPal as our payment processors to ease any doubts our new customers may have. Anyone who has ever placed an order has received their products, period.
For those who haven't ordered from us, you can’t be scammed with PayPal. If the order doesn’t say delivered within a certain time period, then the funds won’t be released. 

This a legit tax paying business. Unlike the other websites, we aren’t money hungry or running a get rich quick scheme. Morals and principles can’t be bought. That’s just the cloth we’re cut from. Why run off with a couple hundred, when we could potentially make thousands?! It’s purely common sense. When you do good by people, good comes to you. LONGEVITY is our goal.

 In most cases, all orders will be shipped within a 48-72 hour timeframe (Business days) after the payment has been made. Several factors like the time of purchase, order size, supplies, order day, current order volume etc. all play a part in determining when your order will be shipped. 

Orders made on Saturdays will ship the following business day unless extra shipping services are added to your order. Arrival time can take anywhere from 1-4 business days. We have NO control on how fast USPS moves/ Our job is to get the order packaged and dropped off within a decent timeframe. If you want to speed up the order process, there are options in the "Shipping Services" tab that will fulfill do just that. Don't forget that shipping can take longer during holiday seasons as well.

Tracking numbers are provided once the item ships. There is no need to text the number asking for a tracking number. We enter the tracking number on here and with PayPal. We do not receive funds until the item lands so trust me when I tell you, we ship as soon as possible. If you email us asking, "when will my order be shipped or will it be shipped today" when you ordered the day before or on the weekend then you can add an extra day on your order transit time. Rushing us is inconsiderate so expect the same energy in return.

  It is impossible to sell a prescribed drug on the internet, without 1 of the many law enforcement agencies kicking your door in. Also, the black market (street value) of these replicas are $1500+. The price alone should let you know these aren't real. We are a PROP site meaning we only sell fore the purpose of photography, music, & videography purposes.

  Each brand has a different syrup and flavor. The syrup inside is drug free, non addicting, and all natural. It is similar tasting to the real brands. Also, the color of the syrup depends on the brand. For example, Wockhardt is neon purple/pink, that is the color of our Wock Prop syrup.

*For legal reasoning, your item will ship as a 80% kit with the precut sticker needing to be attached once it arrives.*

 Even if you do not have a PayPal Account, you can still place an order. When checking out, there is an option on PayPal that says "OR" Use Debit or Credit Card". We also accept cash app as a form of payment. We did accept debit and credit cards but do to the high risk levels of scammers and potential fraud, it is safer for us to use PayPal so we are protected in the long run and won't lose out on bottles in the midst of banks doing charge backs. 

Yes! Due to customs, we are now going to ship the prop and the label precut and detached to guarantee a smooth customs process. We have shipped props with labels attached and had no issues with customs but it’s better to be safe than sorry. Keep in mind if an item is confiscate, we WILL RESHIP FREE OF CHARGE. Also, the  Overseas shipping option must be selected when checking out and customer must pay import fees when package arrives thru UPS. A signature is required upon arrival to guarantee delivery. Tracking number is provided as well

Wholesale pricing is determined by multiple factors. 

• brand or brands you want. Getting 1 brand will always be cheaper due to it being less work on our end. 
• quantity- The number of props you want.
• Using PayPal vs Cashapp Business. Paypal fees are alot higher the more expensive an order is due to it being more at risk for chargebacks, frauds, etc. We prefer using cashapp Business because it helps us save on fees and allows us to give the customer a better price. We understand everyone doesn’t use cashapp so being a repeat customer and trustworthiness determines how we will accept payment for your bulk order. Under certain circumstances, we can make accomodations accordingly.
• All orders made thru cashapp are handled the same way they would be if the order was placed through PayPal. We are a legit tax paying business.

-Lean Propz

 We cannot stress enough how important it is to have your shipping information correct. Please have your shipping info entered in google or apple maps format. The ONLY way we will be able to cover the package is if there is problem BEFORE the item reaches your address

 We only offer refunds if the order was never delivered and the customer doesn’t want a replacement. We do not offer refunds for anything else mainly for safety reasons & due to the fact these are made to order. We are a small business so it cost 75-80% when including time, materials, shipping, fees etc. There are endless possibilities on things that can happen once the bottle is opened. In the midst of a bottle being open on arrival, after providing proof, we will get you another one of equal or lesser value only if the proper PHOTOS are provided within a 30 minute timeframe of delivery. Also you will only receive a replacement ONCE. If for some reason you continuously have issues which is more than likely you trying to get over on us or finesse us which we not going for, then you’ll only receive a discount code after the 1st replacement. There’s a million ways to get over, but it’ll only effect you in the long run. Just know it is very rare that we have any complications so there will be a process when inquiring on a replacement. 

In the event of you not being satisfied with your order, you have 24 hours once the item is returned to us in the original unopened condition, then we will get you your replacements. If the item has been opened we CANNOT accept it. 24 hours is more than enough time to decide if you are happy with a product. Keep in mind, in order for you to not be satified with the product, the prop has to not be what is pictured or what is in the description.

Only if a tracking number has NOT been provided. There is a 50% restocking fee on cancelled orders (you will only be refunded half of your order total for shipping, fees & production cost)

No! Like we stated above reach out via text or emai unless you are already a customer or you previously left a voicemail. We have lives just like you. We get more than enough calls with people just being weird and wanting to talk and waste time. We will not waste our time or breathe any longer, respectfully.